Madeleine Hoyte

Madeleine Hoyte

Madeleine Hoyte

I’m a recent User Experience Design graduate championing psychology-led UX research, in an effort to create a more inclusive design world.

I’m a recent User Experience Design graduate championing psychology-led UX research, in an effort to create a more inclusive design world.

I’m a recent User Experience Design graduate championing psychology-led UX research, in an effort to create a more inclusive design world.

Using Gretchen Rubin's 4 Tendencies theory, I’ve been researching how a user’s personality type affects how they respond to design

Have you ever wondered if someone's personality type influences how they use a website?

Have you ever wondered if someone's personality type influences how they use a website?

Using Gretchen Rubin's 4 Tendencies theory, I've developed my own theory on the 4 different roles a user can take on

Presenting the Four User Roles!

Presenting the Four User Roles!

Presenting the Four User Roles!

“I don't want people to give me new things to be worried about.”

The Adherer

They conform to external instructions while also relying heavily on the interface for guidance and decision-making, so they adhere to and rely on the interface

They conform to external instructions while also relying heavily on the interface for guidance and decision-making, so they adhere to and rely on the interface

To design for them, consider that:

To design for them, consider that:

  1. Design features should be reward-based

  1. Design features should be reward-based

  1. The user flow should feel easy

  1. The user flow should feel easy

  1. Communicate with a personal and authoritative tone

  1. Communicate with a personal and authoritative tone

The Determiner

They determine what they need from an interface and make decisions on whether it conforms to their internal expectations

They determine what they need from an interface and make decisions on whether it conforms to their internal expectations

To design for them, consider that:

To design for them, consider that:

  1. Design features should feel specifically chosen for them

  1. Design features should feel specifically chosen for them

  1. The user flow should feel quick

  1. The user flow should feel quick

  1. Communicate with concison

  1. Communicate with concison

"I don't want to feel like I'm doing something for the owner of the app'

"I'd like the

app to make decisions for me, as long as I get the final say"

The Discerner

They rely on the interface to help with their tasks but they also rely on themselves, so must discern between the two and which information and expectation is the most accurate and relevant.

They rely on the interface to help with their tasks but they also rely on themselves, so must discern between the two and which information and expectation is the most accurate and relevant.

To design for them, consider that:

To design for them, consider that:

  1. Design features should be not be gimmicky

  1. Design features should be not be gimmicky

  1. The user flow should feel systematic

  1. The user flow should feel systematic

  1. Communicate with correct and relevant information

  1. Communicate with correct and relevant information

The Explorer

They seek the freedom to explore and navigate an interface without being directed by either internal or external influences.

They seek the freedom to explore and navigate an interface without being directed by either internal or external influences.

To design for them, consider that:

To design for them, consider that:

  1. Design features should be feel low-commitment and be interactive

  1. Design features should be feel low-commitment and be interactive

  1. The user flow should feel open-ended

  1. The user flow should feel open-ended

  1. Communicate with example over instruction

  1. Communicate with example over instruction

“I'd like to learn for myself rather than just be told what to do”

I've been researching the correlation between personality types and interface preferences.

Have a look!

Take the Four Tendencies test here

I completed over 40 experiments to identify a link between personality type and user behaviour

I completed over 40 experiments to identify a link between personality type and user behaviour

The findings from this research enquiry is what led me to develop The Four User Roles

Quantitative data

I collected data on participants eye-movements, buttons clicked and time taken. I did 25 user tests and interpreted the data through statistical analysis, including a T-Test.


The outcome revealed a link between a user's personality type and how they behave on a sign-up form website.

(1) Eye-Tracking software

(2) Microphone

(3) Moderator notes

Click to view the data

Click to view the data

Click to view the data

Qualitative data

After identifying a link with quantitative data, I collected data on participant's thoughts and preferences regarding different styles of interface design. I did 16 interviews and usability tests and analysed the transcripts using Condens.


The outcome revealed similarities between the Tendencies and their preferences regarding interface design.

(1) Microphone

(2) Participant consent form

(3) Moderator notes

Now I'd

identified a link between personality type and user behaviour, as well as discovered the best way to design for each personality type, I had the groundwork to make my own

UX theory

Now it was time to nerd out!

Now it was time to nerd out!

Now I had identified a link between personality type and user behaviour, as well as discovered the best way to design for each personality type, I had the groundwork to make my own UX theory

Resources

Project Intro Infographic

UX Principles A3 Poster

UX Principles A4 Poster

Miro Board

Obliger Condens Report

Questioner Condens Report

Upholder Condens Report

Rebel Condens Report